Please
take time to look through this page of frequently asked
questions. We hope that you find this useful. |
| |
| Why
should I choose your villa? |
Our villa was completed in May 2003, to a very
high standard. The pool is customised to such a degree
that even the builder states that he has not seen a
pool like ours before! The villa is situated within
minutes of Disney World and the complex provides facilities
such as Tennis courts, Soccer pitch, Basketball court
and a children's play area. The interior furnishings
are also of the highest standard. We feel certain that
once you have stayed at our villa you will return, and
recommend us to your friends and relatives. |
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| Why
should I stay in a villa and not a Hotel? |
Hotels within the
Disney area can be very expensive and you may find that
your entire family can stay in a villa for the cost
of one person at an hotel! In addition to this, an hotel
generally offers you the one room. A villa on the other
hand, offers you an entire property with the luxury
of a private heated pool and spa. |
| |
| Are
there any shops or restaurants nearby? |
| Within a short drive you will find a great selection to choose from including: |
| Chinese Restaurant & Take-away (with
free delivery to villa) |
| Japanese Restaurant & Take-away (with
free delivery to villa) |
| Red Lobster Restaurant |
| Italian Restaurants |
| Outback Steakhouse (Great Steaks!) |
| TGI Friday's |
| Subway (Great for Sandwiches!) |
| Dairy Queen (Great Ice-Cream!) |
| 24 Hour Supermarket |
| Off-License |
| 24 hour Chemist / Pharmacy |
| Bank (Sun Trust Bank with ATM - Visa,
Cirrus withdrawals available) |
| Hair Salon |
| Electrical, Camera and Music stores |
| Tourist Information |
| Petrol Station |
| |
| Is
there anything for children to do in the villa? |
The pool is always
available and there is a childrens play area close by.
We have provided a selection of books and games as well
as video's, CD's and DVD's for use during your stay. |
| |
| Are
all towels and linen provided? |
| All towels and linen are provided, as
well as beach towels for the pool area and for use at
the water parks. |
| |
| Where
do I collect my key? |
You do not need a key to let yourself into the villa. We have recently fitted a 'keyless' lock. You will be informed of your personal code shortly before your arrival date. This means that you can go directly to the villa on your arrival, rather than having to find an agents office to collect keys. |
| |
| If
I need a highchair or buggy, where do I go? |
We provide a highchair, buggy, baby bath and
cot free of charge.
We have also provided a safety rail, which can be
fitted to a single bed as the 'next step' up from
a cot.
|
| |
| Do
you offer any late availability discounts / early booking
discounts ? |
| Please enquire about your preferred dates
to see if we can offer you a discounted rate. |
| |
| What
about a coolbox? |
| We provide cool boxes and ice blocks, as well as non-breakable
plates and glasses for use whilst away from the
property. |
| |
| Who
looks after the property? |
We employ a professional
property management company who look after the villa
and who are always available to offer our guests any
assistance. |
| |
| What
if I have a problem during my stay? |
| Our management company will deal with
any issues that may arise during your stay. They are based on Indian Creek so help and advice is never far away. |
| |
| Do
you accept pets? |
| We are sorry but we do not allow pets
at the villa. |
| |
| Do
you allow smoking in the villa? |
We do ask that our
guests refrain from smoking inside the villa. We would
like to keep the villa in top condition, so that further
guests will enjoy it as much as we know you will. We
find that many guests prefer a smoke free environment
and we therefore request that smoking be done outside. |
| |
| What
deposit do I need to pay? |
1. A reservation
deposit of 20% is required.
2. A further deposit of £200 or $350.00 acts as a security
against any damage that may be caused. This deposit
is refundable once our management company has confirmed
the villa to be in good order and all utility bills covering your stay have been viewed by us.
|
| |
| Is
there a telephone in the villa? |
Yes. The villa does have it's own phone and answer machine. The phone is set up to allow you to make FREE local, national and international calls.
|
| |
| Does the villa have an alarm or safe? |
There is a safe for guests to use within the villa. It is code activated and we will send you the details just prior to your departure.
An alarm system has been installed for use at the property. Each group of guests is issued with an individual code for their party. |
| |
| What
sort of temperatures should I expect? |
| The chart below will give you some idea
of the weather for a typical year. |